Ticket Policies and Discounts

General Ticket Policies
  • No one younger than 6 years old will be admitted into the Theatre.
  • Since our theatres are flexible black box spaces, our seating configurations change from show to show. Click here to see this season’s seating charts.
  • Performances begin on time. Late seating will be made at an appropriate seating break, but could be several minutes into the performance.
  • The house opens approximately 30 minutes before curtain for seating.

Ticket Return and Exchange Policy

Signature understands that life gets in the way and strives to be flexible with our ticketing policies – we want to ensure your peace of mind when purchasing tickets. While tickets are final sale and may not be returned, we do offer ticket exchanges for both subscribers and single ticket purchasers.

Tickets may only be exchanged into the same production and are based on availability. Tickets may not be exchanged after the performance has passed as we are then unable to re-sell the seat to another guest. If the performance/seat being exchanged into is more expensive than the original ticket, the difference in price must be paid.

Subscriber Exchange Policy

Subscribers may exchange tickets without any handling fees up to the day of the performance if any member of the party is feeling ill. Please contact us by noon for an evening performance or 10:30AM for a matinee performance so we can process your ticket changes before the show.

Single Ticket Exchange Policy

Tickets may be exchanged for a nominal fee of $5 per ticket up to 48 hours prior to the scheduled performance.

Call the Box Office at 703 820 9771 to exchange your tickets.

Ticket Donations

If you are unable to attend and can’t or don’t want to exchange your tickets, you may return them to the Box Office for a tax deductible refund. Ticket donations can be made up to 24 hours before the performance so that we have time to resell the ticket to another customer.

Discount Ticket Programs

The following ticket discount programs cannot be combined with any other discount or subscription package:

Signature Access with TodayTix

We’re excited to partner with TodayTix for Signature Access, a program that makes affordable tickets to Signature Theatre’s season available directly through TodayTix’s easy-to-use mobile app and website. Signature Access allows audiences to purchase a limited number of $30 tickets (plus TodayTix service fee of $5) for each production (generally in the first one to two weeks of the run of each production), released on a first-come, first-served basis on the Tuesday prior to the first performance of the production.

Visit TodayTix

Student discounts

Student discounts $25 tickets are available in Tiers 2 and 3 for every performance for FULL-TIME students with current student ID. One ticket per each valid ID. Use promo code STU25 when selecting your seats; tickets held at will call – must present valid Student I.D. for each ticket.

$40 Tickets

A limited amount of $40 tickets (typically in the sides and rear) are available for every single performance at Signature – while supplies last. No promo code is needed.

Family Pack Tickets

Designed to make theatre going more affordable for families with children. Each group must include at least one child (all children must be under 18) and can have no more than 2 parents/guardians. $50 per ticket – use promo code FAM4 when selecting your seats; tickets held at will call. Limit 5 tickets, does not apply to premium seats.

First Responders & Front Line Workers Discount

25% off full price tickets for all first responders (police officers, EMTs, firefighters, nurses and other first responders) and frontline workers (grocery, retail, food service, delivery drivers, sanitation workers and other frontline workers) for all mainstage shows – does not include cabarets, concerts, special events. Use promo code FIRST when selecting your seats; tickets held at will call – must present some form of identification with your name such as valid employee I.D., paystub, store name tag.

Educators Discount

25% off full price tickets for teachers and school support staff for all mainstage shows (does not include cabarets, concerts, special events). Use promo code TEACH when selecting your seats; tickets held at will call – must present valid Teacher I.D.

Military Blue Star Program

25% off full price tickets for veterans, retirees, Active Duty Military and their immediate families for all mainstage shows (does not include cabarets, concerts, special events). Use promo code MILITARY when selecting your seats; tickets held at will call – must present valid military I.D.

Rush Tickets

$30 at the Box Office only beginning one hour prior to show. Subject to availability and on a first-come, first served basis. At sold out performances, rush prices may not be offered.

Discounts and special opportunities not valid on previous purchases. Offers cannot be combined. Subject to availability.