Safety Measures at Signature
The following policies are currently in effect. We will continue to re-evaluate these policies frequently, please check back here before attending for the most up to date policies.
Masks are always optional in the lobby and other public areas of the building.
Face masks are required inside the performance spaces on Thursdays and Sundays.
Face masks are optional inside the performance spaces Tuesdays, Wednesdays, Fridays and Saturdays.
If you are unable to wear a mask due to a medical exemption, you must bring a copy of a doctor’s letter stating this and show a photo of negative results of an at-home rapid COVID test taken the day of the show. The photo must be of the negative result in the same picture as a device (tablet, phone, computer, or other digital clock) clearly showing the date and time.
If you would like to reschedule a performance you have purchased tickets for, please call the Box Office at 703 820 9771 or email firstname.lastname@example.org.
All of Signature’s employees, including staff and performers, are participating in a mandatory vaccine program, including booster requirements. Months of research studies have shown that 96-99% of Signature’s audience is fully vaccinated so we will not check vaccine records for entry. We highly encourage all our audiences to be fully vaccinated and get boosters as medically advised to protect themselves, their fellow audience members, and Signature employees.
You can get an exchange with no fees or a full refund of your ticket price (not including fees) until the day of the performance if you or any member of your household are not feeling well and cannot attend the performance.
All tickets will be delivered digitally, and you can access them from your email receipt sent from email@example.com or the My Account section of our website. From there you can print, email or text, or save your tickets to Apple Wallet. If you’d like paper tickets we can print them for a small additional fee, which you can choose during check out. If you have already purchased tickets, please contact the Box Office to print for mailing or to pick up at will call.
Signature’s air handling system has been studied and meets ASHRAE’s recommended guidelines for filtration, with a target of 33% outdoor air supply and an average of 6 air changes per hour.
Hand sanitizer stations will be available throughout the building.
We are open with full seating capacity with no social distancing.