Signature Theatre offers several accessibility options to ensure our Theatre is welcoming to everyone.
Patrons Who Are Deaf or Have Hearing Loss
GalaPro Free Closed Captioning Mobile App
Signature now offers free real-time closed captioning at every performance through the GalaPro mobile app, which is now available for Apple and Android mobile devices and tablets. Patrons who use captioning will not need to attend a special captioned performance; and patrons who use our assistive listening system will be able to augment their experience with GalaPro captions.
GalaPro is funded in part by the Philip L. Graham Fund and the Macfarlan Family, in honor of Winnie Macfarlan.
Assistive Listening Devices
Thanks to generous donations from Mary Ann Gilleece and Lola C. Reinsch, we have a brand new Sennheiser Assistive listening system installed to improve the quality and clarity of sound for our patrons who are hard of hearing. In addition to earbud receivers, we also have the ability to support headphones or to connect to t-coil hearing aids. Devices are available for use free of charge at coat check in The Mead Lobby. We will ask you to leave your driver’s license or other ID while using the device.
Open Captioned Performances
Signature offers open captioning at performances upon request. Please contact the Box Office at 703 820 9771 or email@example.com no later than two-three weeks prior to the performance for us to schedule open captioning. Giving the Box Office more advance notice (4 weeks) will allow for best seating options and more flexible date availability.
ASL Interpreted Performances
Signature offers ASL interpretation at performances upon request. Please contact the Box Office at 703 820 9771 or firstname.lastname@example.org no later than two-three weeks prior to the performance for us to schedule an interpreter. Giving the Box Office more advance notice (4 weeks) will allow for best seating options and more flexible date availability.
Patrons with Mobility Needs
Signature Theatre offers seating in every price range and seating section for patrons who use wheelchairs, walkers, scooters or other mobility devices. Tickets are available online (noted with wheelchair icons for wheelchair accessible seating and the letter C for companion seating), but we recommend calling the Box Office at 703 820 9771 so that we can discuss which seating options will best meet your needs.
Parking is available in specially marked spaces in each of the garages. For the closest access, we recommend the bottom floor of the Randolph Square or Campbell garages. Click here for a detailed parking map.
For any patron who requires assistance getting in and out of our performances spaces Signature offers an on-site courtesy wheelchair. Please request this service before arriving at the theatre and a member of our team will be happy to offer assistance when you arrive.
Patrons Who Are Blind or Have Low Vision
Audio Described Performances
Signature offers live audio description at performances upon request. Please contact the Box Office at 703 820 9771 or email@example.com no later than two-three weeks prior to the performance for us to schedule an audio describer. Giving the Box Office more advance notice (4 weeks) will allow for best seating options and more flexible date availability.
Patrons with Hearing Sensitivity
For our hearing sensitive patrons who find the sound in our intimate theatre spaces is too loud, Signature offers complimentary ear buds for any performance. Ear buds assist in dampening the sound of the production. Patrons should request a set of earbuds from any staff member or volunteer.
Patrons with Bright Light Sensitivity
For our patrons who find the lights in our theatre spaces are too bright, Signature offers complimentary dark glasses for any performance. Dark glasses assist in reducing the impact of stage lights and glare reflected at some angles. Patrons should request a pair of dark glasses from any staff member or volunteer.
Patrons with Attention Disabilities/Hearing Disabilities/Low Vision
Signature offers printed scripts of every mainstage production. Printed scripts can be requested from the Box Office for any ticket holding patron. Though scripts are not permitted to leave the premises, printed scripts can be viewed in our lobby anytime before or after a performance. Please contact the Box Office for information about printed script availability.
Signature Theatre’s two main spaces (the MAX Theatre and the ARK Theatre) are black box spaces in which the configuration changes for each production. Click here to see the current seating layouts for each upcoming production.
The mainstage performances use chairs that alternate between ones with arms and ones without in each row. Chair seat width: 19.5 inches, Depth: 18 inches, Height from floor to seat: 18.5 inches, Width between arms: 21.5 inches, Back height: 16.5 inches.
For cabaret performances in the ARK Theatre, we have three or four armless chairs placed around a small circular table. Chair seat width: 16 inches, Depth: 17 inches, Height from floor to seat: 18 inches, Back height: 19.5 inches.
A majority of people find these chairs quite comfortable, but we also have some cushioned chair bottoms available upon request in the coat room.
All bathrooms at Signature have accessible stalls. There is a single user bathroom on the 3rd floor (Dress Circle level) that can be used for patrons who require assistance or desire a more private setting.
Contact Mackenzie Girard
Guest Services Coordinator
571 527 1841