Safety Measures at Signature

Vaccination

All of Signature’s employees, including staff and performers, are participating in a mandatory vaccine program. Upon reopening Signature will also require all audiences to provide proof of vaccination and wear a mask to attend all live public performances and events at indoor venues.

“Fully vaccinated” means that either 14 days have passed since receiving the second dose of FDA or WHO authorized double-dose vaccines or that 14 days have passed since receiving the sole dose of FDA or WHO authorized single-dose vaccines.

We will offer exemptions for those unable to be vaccinated, such as children under 12, people with certain medical conditions preventing vaccination, or those with closely held religious beliefs that prevent vaccination. These patrons must provide proof of a timely negative COVID-19 test to participate.

More information about the documentation required for proof of vaccination or negative COVID test will be posted closer to our opening for live performances in November. This policy is in effect through December 2021. This end date is subject to change and will be reviewed in October.

Ticketing Changes

You can get an exchange with no fees or a full refund of your ticket price (not including fees) until the day of the performance if you or any member of your household are not feeling well and cannot attend the performance.

Signature is moving to paperless ticketing for all patrons, and tickets will be delivered digitally. We will provide more details about using your tickets as we get closer to reopening.  If you’d like paper tickets, please contact the Box Office after you have made a purchase and we will print them for a small fee.

Face Masks

Signature requires all persons in the theater to wear a mask at all times at live public performances and events except while eating or drinking in designated locations.

This policy is in effect through December 2021. This end date is subject to change and will be reviewed in October.

Air Filtration

Signature’s air handling system has been studied and meets ASHRAE’s recommended guidelines for filtration, with a target of 33% outdoor air supply and an average of 6 air changes per hour.

Sanitation

Hand sanitizer stations will be available throughout the building, and we are exploring options for touchless payments as well.

Seating

We are currently planning on opening with full seating capacity with no social distancing. Your safety is our top priority, and we will continue to monitor and update our plans as the current situation requires.